Guidelines for Processing your Order Step-By-Step
Here we will be sharing details about what happens backstage whenever you place an order on our website. There are several steps that our team needs to follow to deliver the product to your doorstep. When you place an order at our website, we first send a confirmation email to you so that by clicking the link you can proceed to make payment online. Once the payment is done from your side, we confirm that your order has been placed. Now our work starts to pack, dispatch, and deliver the product to you without any delay. We also allow you to track your order after 24- 48 hours of placing your order when we email you the tracking id.
How Does the Order is Processed?
There are a few steps of workflow in which your order is processed. Have a look at them where our team gives its best to deliver the best product within the shortest period.
Order Placement – Initially, when you are placing the order and you are facing issues with that then use our live chat support facility where you can get guidelines to place your order or drop us an email so that we can help you with that. When your order confirmation email is sent to you then we hand over the next task to the shipping department team which checks for product availability. When the product is checked in the inventory it is then picked up after multiple quality checks. It is to ensure that the product is flawless and ready for pickup by the packaging department.
Packaging – According to the requirement of the product it is picked up from the inventory and is now ready for packaging. Here the discreet packaging is made to secure your packet. It allows no one to even get an idea about what is inside the packet. The invoice for the medicines is secured inside the packet so that no one can go through the details. Only your address details are mentioned on the parcel packet so that it is delivered to the right address. We make use of bubble wrap to secure the packet and medicine inside it.
Shipping – In this process, the package is ready to be shipped to the nearest courier place. From here it is then sent to the postal code where you want the product to be delivered. When the package is shipped your tracking id is generated and you can easily check where your item has reached. Basically, it is moved from the distribution center to the postal office near your location.
Delivery – When the parcel reached the nearest postal office it takes only one day to reach your doorstep. Now the packet is handed over to the delivery boy who reaches your location to hand over the packet to you.
Online Pharmas make sure that this process only takes 2- 5 working days to reach your location without any further delay. If you are unable to track your product then you can contact us anytime at [email protected] to get an update on your parcel. Our customer support executives are 24 hr available to help you clear your doubts and queries. Your privacy and security are our priority and we never let anyone use your data to misuse it.
Why Prefer Online Pharmas Over Others?
Online Pharmas have been serving their customers for a decade and have never compromised on the quality of medications. We follow simple steps to process your order but every step is handled with attention and no mistake is made. We ensure that your medicine details are kept safe and secure. We provide instant midnight delivery of the medications without a prescription. You can get brief details about the medicines after discussing with our pharmacist available over the email and live chat support. We ensure the delivery of your order takes place within 2-5 working days or before it. If the delivery is delayed then you will be informed through email but it happens exceptionally only. So, you don’t have to worry about anything else after availing of our services.
The convenience for customers is our top priority and to ensure the promise, we take buffer time of around 3 days to avoid complications. 99% of our orders are delivered on time without any damage and within a discussed timeframe. We guarantee to hand over the product undamaged but often during transit, mis happening might occur, so, we take care of this aspect using buffer time aptly.
Important: If you want to know the status of your order instantly with its exact location, you can call at our toll-free number provided on the website. We would call the shipping carrier, get your order details, and will update you via phone and email.