Delivery Information includes the customer’s name, shipping address, contact details, customer’s email ID, and Delivery Time and Date for the placed order. Delivery information includes order price, quantity, and the date & time when the order was placed.
Your order is processed right after you confirm the payment/payment options, and order ID is generated. It’s the length of the total time taken between the date/time that an order is placed and the date when the order is shipped to the customer.
Order Packaging refers to the different methods used to package different orders. For fragile products or the product vulnerable to spill, we use different precautions to resist any damage to the placed order. We ensure the product reaches our customers the same way they expect to maintain its quality.
An order is said to Undelivered when the recipient refuses to accept it, Package is damaged during the transit,Delivery address is incorrect,or nobody is available to receive the order at the specified delivery address even after multiple attempts.The order will be returned to us.
In an exceptional case, such as order delays, help regarding order cancellation, or non-refund of order fee, you are advised to contact our customer support service center via the given methods of communication.